We honor the nuance of human interaction, and we reject public shaming. Trust is the default, kept in check through direct feedback and swift, decisive action when required.
Earn by giving. When the matchmaker calls, or another member reaches out, answer. Decline to help your haven more than 3x in a row, and risk suspension from the commune.
Your haven has a zero-strike policy for disrespectful behavior. Every successful exchange creates exponential positivity, encouraging more generosity and abundance, for everyone.
The bigger your Haven, the more powerful you become.
After someone helps you, you may be invited to select from two choices:
✅ ‘Recommend’ or ❌ ‘Don’t recommend.’
Feedback is anonymous, but it matters. Be honest and direct.
If a user gets even one negative rating, admins are notified for review. This keeps Haven safe, no social credit scores required.
You may receive reminders to leave feedback for up to 5 days after receiving help. Repeatedly skipping feedback, which is key to safety and trust, may lead to suspension from the commune.
We default to trust but act quickly to keep the community safe and reliable. When in doubt, reach out. Haven personally reviews all feedback, input, and requests from all members.